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Delivery Arrangements

Shipping and Payment

Hong Kong

Within Hong Kong, we send by SF Express, which can be delivered to the designated residential address, industrial and commercial address, SF station or SF smart cabinet. The charge varies according to the weight.

We use SF Express (a single order over $800, you can enjoy free delivery service, if the order is less than $800, you can choose to pick up at the store or pay by SF Express).

China Mainland

We ship by SF Express in mainland China, and the freight is paid on collection.

Overseas orders

After receiving your order, the exact delivery fee will be calculated based on the weight and destination and we will inform you through email. Delivery fee can be paid by PayPal and we will arrange delivery once upon receiving the payment.


Before placing an order, please carefully select and confirm that all items, quantities, amounts, discounts, and delivery information are completely correct. There is no refund function on the website. The paid bill can only provide exchange service and cannot be refunded.

We reserve the right to revise the above terms and have the final decision of cancel the Group account without prior notice.

Delivery time and transportation 

Our goal is to deliver all Hong Kong orders within 4-10 working days. 

If you need airmail or express mail, you can contact us by email: cs@superchew.com.hk